Car Rental Manager - Staffordshire
Are you an experienced leader passionate about customer service and vehicle operations?
My client, a leading Dealesrhipr is looking for car rental Manager in Staffordshire, a proactive and results-driven Rental Manager to join our dynamic team.
This is an excellent opportunity to lead a branch, drive growth, and ensure exceptional customer experiences.
Responsibilities
* Oversee all daily operations of the rental branch, including customer reservations, vehicle pick-ups/returns, and fleet management.
* Manage and mentor a team of staff, providing training, guidance, and performance evaluation.
* Ensure optimal vehicle inventory and maintenance, ensuring all cars are in excellent working condition.
* Develop and implement strategies to increase rental revenue, enhance customer satisfaction, and achieve business targets.
* Maintain strong relationships with key stakeholders and local businesses to foster new partnerships.
* Ensure compliance with company policies, industry regulations, and safety standards.
What You\'ll Bring
* Proven leadership experience in a customer-facing environment, ideally within the vehicle rental or automotive sector.
* Strong operational and people management skills, with the ability to motivate and develop a high-performing team.
* Excellent customer service skills and a commitment to delivering an outstanding client experience.
* A keen understanding of business performance, with the ability to identify and implement growth opportunities.
* Excellent communication, organisational, and problem-solving abilities.
What We Offer
* A competitive salary and potential bonus structure.
* Opportunities for professional development and career advancement within a growing company.
* Employee discounts and a supportive work environment.
To Apply
Please send your CV to ec@arc-uk.net or call Emma Curtis on 07834 583994 for more details. All applications will be treated in the strictest confidence.
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