Garden Centre Team Leader Customer Service Desk & Tills
Location: Langlands
Contract type: Permanent
Hours: Part Time – 22 Hours per Week
We are currently looking for a Customer Information Desk Team Leader to work in our fast‑paced and highly customer‑focused Centre. The successful candidate will be highly motivated, approachable and have excellent people skills with a positive “can do” attitude plus a keen eye for detail. Previous customer service experience is essential as you will be the face of our Centre, supervise the till area, and work Thursday, Friday & Saturday.
Duties will include:
* Greet customers on arrival in a polite and friendly manner
* Actively promote the current benefits of joining our FREE family members club
* Deal with customer enquiries and assist them with directions within the Centre
* Provide quality customer service
* General daily housekeeping at the Centre
* Answer the phones and manage emails & POS
* Organise till assistants for any issues, lunch cover & rota coverage
Skills required:
* Good communication skills and ability to work as part of a team
* Work well under pressure
* Professionalism and reliability
* Good time management
* Excellent customer service skills
* Highly motivated and enthusiastic with a drive to succeed
* Able to work using own initiative
What we offer:
* On‑site parking
* Staff discount for our Garden Centres and Restaurants, and Woodthorpe Leisure Park
To apply, please send your CV to:
Fiona Oades – Centre Manager
foades@britishgardencentres.com
Applications Close: Tuesday 19th May 2026
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