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Head of Training : Bars Group : Up to A GBP 55,000
Service Standards Leadership Development
The Role
Were currently recruiting a Head of Training for a leading hospitality group in London. This is a key leadership role focused on elevating service standards, driving consistency across operations, and mentoring a team of floor managers to help them progress into Assistant Manager roles and beyond. This role will work closely with the senior management team to develop front:of:house performance, improve spend per head in F and B, and ensure guest satisfaction remains at the heart of every shift.
Key Responsibilities
* Oversee and support all Floor Managers across the group
* Drive service standards and operational consistency across venues
* Provide 1:1 coaching, mentoring, and career development
* Focus on increasing spend per head through service excellence
* Lead recruitment, onboarding, and training for new floor leaders
* Actively manage guest feedback and online review responses
Ideal Candidate
* Strong background in hospitality operations and people development
* Experience mentoring and developing high:potential team members
* Hands:on leader with a passion for service and guest experience
* Exceptional communication and coaching skills
* Ability to create a positive, high:performance culture
Please apply today or send your CV to Kate B OR call 790
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Human Resources
* Industries
Advertising Services
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