At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness ,we give them the chance to shine and unlock their potential, and they fuel our strength and growth.
Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a General Manager to join our team in London.
Location: London, EC2M 3AB
Rate of Pay: £38,000 per annum plus a performance related bonus
Working Pattern: Monday - Friday, 40 hours per week, Shifts between 7am - 4pm
Key Responsibilities:
Service Excellence:
Ensure the site is presented to the highest standards, maintaining quality of equipment and display
Maintain a welcoming and professional environment for clients and guests.
Monitor customer satisfaction and respond proactively to feedback
Support planning and execution of events
Operational Management:
Oversee the receipt, storage, and presentation of food delivered from the central production kitchen.
Manage staffing levels, rotas, and training to ensure smooth daily operation, utilising Premier Crew support staff if needed for business levels or leave cover.
Implement and maintain standard operating procedures (SOPs), including wastage and plate counts
Order all food items to site
Compliance and Safety:
Ensure full compliance with food safety regulations including HACCP, allergen management, and temperature control.
Maintain rigorous health & safety standards in line with company and legal requirements.
Conduct regular audit checks and risk assessments, addressing any non-compliance swiftly
Training and Leadership:
Ensure completion of all required training and development for yourself and any reporting team members
Foster a culture of accountability, respect, and continuous improvement
Financial and Administration:
Monitor and manage unit budgets, stock control, and wastage
Ensure accurate record-keeping for deliveries, compliance checks, and staff performance
Liaise with central kitchen and support teams to ensure seamless coordination
Essential Skills & Experience:
Proven experience in contract catering or hospitality management.
Strong understanding of food safety and health & safety legislation.
Excellent leadership and communication skills.
Ability to manage a fast-paced environment with a focus on quality and compliance.
Level 3 Food Safety and Health & Safety qualifications (or willingness to obtain).
What's in it for you?
Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
Personal Development and Training opportunities
Life assurance scheme
Pension scheme
Holiday allowance
Private medical eligibility
Eye care
A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
Family friendly support
Regular social events and communication with our leaders
A holiday purchase scheme
Volunteering days
Professional subscriptions
Recognition schemes and people awards
Long service awards
Access to some great high street discount vouchers
Vacherin officially formed part of CH&CO Catering Group Ltd in 2021.
Partnerships, Innovation, Integrity, Quality, Fun