Are you an inspiring senior operations leader with a proven track record of managing high-value contracts and driving profitability?
Our client is seeking a General Manager / Senior Operations Manager to take full P&L accountability for a high-profile multi-contract regional business unit based in Lincoln.
This is a high-visibility, site-based leadership role perfect for a strategic thinker who loves turning operational complexity into scalable, high-performance solutions.
Key Responsibilities
- Financial Leadership: Own full P&L accountability for the regional business unit, ensuring commercial sustainability and margin performance.
- Operational Excellence: Drive high-quality service delivery and customer outcomes, consistently exceeding client expectations across all contracts.
- People Leadership: Inspire, develop, and lead a geographically dispersed team, fostering high colleague engagement and an inclusive culture.
- Client & Stakeholder Engagement: Act as the senior point of contact for local authorities and clients, building trusted, long-term strategic relationships to support organic growth.
- Transformation & Innovation: Champion the modernization of service delivery by embedding technology and process improvements to boost performance.
- Reputation Management: Uphold the organisation's integrity and reputation as a trusted delivery partner within the public services sector.
Your Profile
They are looking for a progressive, data-driven leader who challenges the status quo and thrives on delivering exceptional customer outcomes.
Essential Requirements
- Proven Senior Management Experience: Multiple years operating at a senior operational level (e.g., Senior Operations Manager, Business Manager, Operations Director).
- Commercial Acumen: Demonstrated history of managing large-scale budgets/P&L and delivering high-value service contracts.
What We Offer
- Competitive base salary (dependent on experience).
- Comprehensive benefits package, including a company car, bonus, pension.
- Opportunity to work in a senior leadership role within a reputable organisation.
- Disability confident employer
To Apply
If you are a strategic leader with a growth mindset ready to make a tangible impact on the Lincoln community, please submit your CV today for immediate consideration.
