Responsibilities
* Handle and investigate casualty (EL / PL) insurance claims from first notification through to settlement
* Review, record, and manage claims within policy and compliance standards
* Gather evidence, adjust reserves, and explain liability decisions clearly
* Negotiate settlements within authority levels
* Build and maintain positive working relationships with clients, solicitors, and third parties
* Respond to written and phone enquiries promptly and professionally
* Support colleagues with general administration where needed
Qualifications
* Experience handling EL ...
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