This position is based in Canary Wharf, London.
About the Role
* Work in the London MCR, as part of the wider global TV operations team.
* Ensure the successful delivery of Reuters editorial content by configuring, routing, supervising and coordinating video/audio signals from linear and file‑based sources.
* Supervise and assess signal quality, ensuring all areas of the operation run to a high technical standard, and take a key role in the preparation, testing, and deployment of equipment for field operations.
* Perform proactive health checks to ensure key systems are functional and conduct first‑level fault diagnosis, quickly identifying service‑affecting issues and working with support teams globally to resolve them.
* Continually review and optimise operational protocols to ensure they meet business needs.
* Produce high‑quality operational documentation to support MCR operations and ensure continuity of service across the team.
* Work various shift patterns as required, including night shifts and possibility of short‑notice travel.
About You
* Previous experience in a broadcast TV environment.
* Demonstrable knowledge of video (including associated signal formats and standards), compression/conversion techniques for linear and file‑based video, and file transmission methods.
* Practical knowledge of IT infrastructure and connectivity, TCP/IP networking and multi‑VLAN networks.
* Knowledge and experience of IP‑based video delivery, including associated technical standards and transport protocols.
* Quality assessment skills required to supervise TV operations to a high technical standard.
* Good situational awareness and ability to work efficiently under pressure.
* Strong written and verbal communication skills for clear flow of detailed information.
* Willingness and pro‑activity to assist in all areas of the operation and ability to work independently or as part of a team.
* Ability to understand customers' requirements and consultative problem‑solving skills to ensure the most appropriate solutions are adopted.
Benefits
* Global career: opportunities for international progression in a truly global company.
* Learning & Development: on‑the‑job learning, coaching, and a dedicated training team focused on continuous development.
* Industry‑competitive benefits: competitive salary packages and market‑leading benefits including paid volunteering days.
* Perks: work alongside world‑recognised journalists and a team delivering award‑winning coverage of the world's most important stories.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizenship, veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation can be found here.
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