Job Title: Temporary Customer Service Representative
Location: Chapeltown, Sheffield
Hours: Monday-Friday, 09:00-17:00
Salary: £27,000 per annum (pro-rata)
Contract Type: Temporary
Industry: Logistics
About the Role
We are seeking a proactive and customer-focused Temporary Customer Service Representative to join our busy Customer Services team within a leading logistics company. You will play a key role in supporting customers, managing enquiries, and ensuring efficient communication between internal teams and external clients.
Key Responsibilities
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Respond to customer enquiries via phone, email, and online systems in a timely and professional manner.
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Provide updates on deliveries, orders, and logistics queries.
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Liaise with warehouse, transport, and operations teams to resolve issues.
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Track and record customer interactions using internal systems.
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Manage and escalate customer complaints where necessary.
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Support colleagues with general administrative tasks.
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Maintain high standards of customer care and service delivery.
Skills & Experience
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Previous experience in a customer service role, ideally within logistics, supply chain, or a fast-paced environment.
2. ...