Bookings Administrator
Taunton Hospital | Administration | Bank | Part time
£12.33 per hour
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
At Nuffield Health, the UK's largest healthcare charity, everything we give our patients, members, and customers would not be possible without you. Your passion, warmth, and drive to make a difference are valued. Whether it's driving connected health, helping the nation, transforming experiences, or building your career, we support you to do it all. Join our journey. It starts with you.
We are looking for a Bookings Administrator at our hospital who will be responsible for managing a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables while exceeding customer expectations. Ideally, you will hold an NVQ Level 2 in Business and Administration or equivalent, and have experience working in a customer-facing environment to help us build a healthier nation.
As our Bookings Administrator, you will:
* Bring empathy, sympathy, and sensitivity to the role.
* Ensure complex administration and support meet required standards and timescales.
* Maintain attention to detail, ensuring all data/information is accurate using the appropriate system and format.
* Prepare standard and ad hoc reports as required by the department.
* Handle appointment bookings and changes.
* Coordinate availability of rooms and consultants.
* Create, alter, or cancel clinics as needed to support business needs.
Helping you feel good
We want you to enjoy coming to work, feeling healthy, happy, and valued. That's why we've developed a benefits package including holiday entitlement in line with the Working Time Directive, access to our pension scheme, and discounted gym membership at £25.00 a month.
Nuffield Health Taunton Hospital
Nuffield Health Taunton Hospital is a leading provider of private healthcare in the South West, with a reputation for clinical excellence and outstanding patient care over the last 40 years. We are investing in our modern hospital, including three new state-of-the-art Ultra Clean Air operating theatres and an endoscopy suite. The hospital offers a wide range of surgical services and treatments, with 41 private en-suite bedrooms across two wards and 11 consulting rooms within our Outpatients Department.
Our specialties include orthopedics and spinal surgery, ophthalmology, dermatology, bariatric treatments, and diagnostic imaging. Our recent CQC inspection in 2024 rated us overall as Good, with Outstanding for Well Led.
Join Nuffield Health and create the future you want, today.
Applications will be considered as received, and interviews will be arranged accordingly. We reserve the right to close adverts early if we receive an unprecedented high volume of applications. Please apply early to ensure consideration.
It starts with you.
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