Job Description
Key Responsibilities:
1. Website Design & Maintenance:
o Build and update company websites using platforms like WordPress, Webflow, or similar.
o Ensure websites are responsive, secure, and optimized for performance and SEO.
o Monitor uptime and perform regular updates and backups.
2. Data & Reporting:
o Create and manage interactive dashboards and reports using Power BI.
o Pull data from various sources and present insights to leadership and other departments.
3. IT Support & System Maintenance:
o Set up and maintain hardware and software for remote employees (e.g., laptops, cloud tools, VPNs).
o Provide tech support and troubleshoot issues with productivity tools and communication platforms (e.g., Microsoft 365, Google Workspace, Slack, Zoom).
o Ensure devices are up to date with security patches and software.
4. Cybersecurity & Scam Prevention:
o Help monitor for phishing, spoofing, and online scams.
o Assist in educating team members on cybersecurity best practices.
o Set up basic endpoint protection, multi-factor authentication, and alert systems for suspicious activity.
5. Documentation & Process Improvement:
o Document IT procedures and maintain a knowledge base for common issues.
o Assist in improving workflows and recommending tools or automations to improve remote operations.
Requirements:
Qualifications:
* Basic experience in website building (HTML/CSS or website builders like WordPress/Webflow/Squarespace).
* Experience with Microsoft Power BI or similar dashboarding tools.
* Familiarity with IT support in a remote environment (troubleshooting, remote access tools, cloud-based systems).
* Strong interest in cybersecurity and scam prevention.
* Strong communication skills, especially in virtual settings.
* Self-motivated and organized, comfortable working independently.
Skills (Not Required):
* Experience with cloud services (e.g., Microsoft Azure, Google Cloud).
* Basic scripting or automation skills (e.g., PowerShell, Python, or Zapier/Make).
* Familiarity with remote management tools (e.g., TeamViewer, AnyDesk, or MDM platforms).
* Familiarity with Power BI and building integration access from databases.
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