Description
Join Our Resort Safety Team as a Shift Manager!
Are you ready to make a difference in guest experiences? As a Shift Manager, you will play a vital role in ensuring our team is fully equipped to deliver exceptional service. Your mission? To build positive relationships with our guests while supporting your team members throughout their shifts.
In this dynamic role, you will:
* Oversee team allocation to maximize guest satisfaction.
* Provide support and guidance to team members, ensuring their workload is manageable.
* Communicate feedback to Resort Safety Managers to identify areas for improvement.
* Conduct individual team member PDPs and coach them to enhance their skills.
* Ensure compliance with all relevant legislation and company policies.
* Drive team selection, recruitment, and retention with a focus on wellbeing.
Typical Working Hours: 40 hours per week, following a four-on-four-off shift pattern, including weekends. Shifts typically run from 8 AM – 8 PM or 8 PM – 8 AM, with some flexibility required. This is a permanent role with monthly pay.
At Butlin’s, no two days are the same! If you thrive in a fast-paced environment and prioritize guest experience, this is the role for you.
About You
Are You the Leader We're Looking For?
We seek an experienced leader from a security or safety background who is passionate about delivering fantastic service. You should:
* Put guests first in everything you do.
* Have experience in training and coaching teams in a lively environment.
* Be confident in directing and responding to various situations while maintaining brand standards.
* Possess the ability to lead, motivate, and engage your team, even during peak times.
* Manage multiple priorities and adapt quickly to changing demands.
With strong leadership skills, you will inspire your team to achieve amazing results for both our guests and your colleagues every day.
Interested?
If you're excited about this opportunity, we want to hear from you! Please submit your details via the apply now button, including your CV and answers to a few questions. If you have any questions or need adjustments during the application process, let us know!
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure! For over 80 years, we’ve been creating unforgettable experiences for our guests, whether they’re enjoying a family break or our epic Adult-only Big Weekenders.
Our culture is one of the best things about working at Butlin’s! We’re dedicated to providing our guests with an Altogether More Entertaining and Fun Break, guided by our three core values:
* Create Smiles
* Get Stuck In
* Care For Each Other
If you’re looking for a role where you can truly make an impact, this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!