Day Porter - Staffordshire Reception Porter Are you passionate about people? Maybe you're the host of your family, always on hand to make sure your guests have everything they need to put their feet up and relax? If so, we have the job for you Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals People say you can't choose your family, well we choose you to be part of ours Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their visit to the Hall and Spa. We can only achieve this by hiring people with a positive attitude and passion for the Industry. As we work our way through a multi-million-pound refurbishment project, we need the best people in the industry to deliver a service that works in line with our fabulous new rooms. As part of our Reception team you will play a critical role in creating the best first impression for our guests and delivering an experience that brings them back again and again. Join us and we can offer you benefits such as Competitive Rate of Pay Complimentary leisure and spa membership Free Parking 30% discount on all overnight stays and spa days 30% discount on food and drink Excellent Induction and training programme Complimentary spa day at Eden Hall per year (Sister property) A fun, supportive and inclusive work environment with loads of development opportunities But what we need from you? Always think like the guest. Your standards should meet their expectation, every time! Committed to learning about our guests to make their experience personal Able to work fast and efficiently without compromising on standards Have a good eye for detail Great teamwork ethic Able to work on your own Able to deliver great customer service and interaction with every guest you meet through the day. Shifts Available: Full-time - 37.5 hours per week5/7 days a week including weekends and bank holidays At Hoar Cross Hall, we say you can't choose your family but we choose you to be a part of ours. We value every team member, and we're excited to support your growth and development in this dynamic role.