A1 Jobs has an excellent opportunity for a Performance Operations Manager to join our client’s team, providing a fantastic platform to contribute to a dynamic and expanding organisation.
This role will be working alongside the management team and responsibilities will include being accountable for delivery of key commercial KPIs, while ensuring compliant, high-quality advice standards are maintained.
You will lead and develop Managers to deliver high performance within a compliant advice framework
You will take full ownership of delivery across various areas in the business including :-
* Weekly commitment numbers
* DMP volumes
* Insurance performance
* Monthly scheduling targets
* Monitor daily/weekly performance
* Identify gaps and implement corrective actions
* Ensure consistency of output across teams
* Identify underperformance and implement structured improvement plans that address both results and conduct
* Scale high-performing teams through best practice sharing and consistent leadership standards
The suited candidate should be experienced in the following areas:-
* Management at senior level in a high-volume sales environment
* Proven delivery against weekly and monthly KPIs
* Strong sales leadership and coaching background
* Experience in performance management and driving results
* Comfortable operating in a regulated environment
Preferred:
* Experience managing multi-site or multi-region teams
* Strong data and performance analysis capability