Job Title: Project Delivery Administrator
Company Overview: The Airedale Group are the leading market design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we offer the complete end-to-end solution to our extensive client base. We have long-standing relationships with many of the biggest multi-site brands in the UK.
Job Overview:
You will provide administration support to the business, working in a fast-paced environment which will require reactive responses to achieve a positive outcome. Dealing with engineer’s, customer and supplier enquiries via phone or email.
Accurately Logging asset and warranty data from work sheets on to the In house system to enable the production of the Operation and Maintenance manuals.
Key Responsibilities:
* Respond to any incoming calls and enquiries.
* Update customer records with any new information.
* Liaise with the Project delivery team on any issues you are made aware of.
* Electronic filing of any documents that are relevant
* Log asset information and serial numbers onto the Airedale system from engineer work sheets
* Booking site training dates with manufacturers for completed projects
* Ordering company stationery & uniform
* Completing both electronic and hard copies of the operation & maintenance manuals as and when requested
* Franking outgoing mail and collecting incoming mail
* Sending Asset tags to sites for any direct to site deliveries
* Completing weekly asset & warranty logs for certain customers
* Processing direct to site orders when required
Experience Required:
* Office administration/customer service experience.
* Professional telephone manner.
* Good knowledge of all Microsoft packages.
* Ability to work in a fast-paced office environment.
* Proactive and reliable with a "can do" attitude.
* Ability to multitask and prioritise workload.
* Strong communication skills.
The Airedale Group is expanding rapidly, employing circa 700 people across multiple locations in the UK. This is a fantastic time to be joining the business with opportunities for career progression.
Job Types: Full-time, Permanent
Benefits:
* Cycle to work scheme
* On-site parking
Schedule:
* Monday to Friday