Overview
Supply Chain Shift Leader
Kinnerton Confectionery, Fakenham NR21 8AF
Step into a supervisor role within the Warehouse department where you'll drive performance, empower your team, and keep our operations running smoothly and safely.
Position type: Permanent Full-Time
Hours: 40.25
Shift Pattern: Monday - Sunday, 4 on 4 off, 06:00 - 18:00
Pay range: £31,918.00
Breaks: 30 mins paid & 30 mins unpaid
Responsibilities
* Supervise a team of 8 operatives and temporary agency workers, planning daily tasks and ensuring efficient supply chain operations.
* Manage shift resources, staffing levels, holiday/absence cover, and ensure right‑first‑time stock accuracy.
* Act as the main contact for Warehouse Operations for other departments.
* Deliver staff training, development and appraisals on time, ensuring team competence and audit readiness.
* Oversee PI checks, pick‑fail investigations, stock returns, and accurate pallet wrap/labelling/system updates.
* Maintain site safety standards, completing safety tours, GMP reports, and ensuring timely incident reporting.
* Uphold GMP and pest‑control standards through daily checks and prompt issue escalation.
* Support operatives to load/unload safely using a forklift.
Qualifications
* Strong people management, leadership, and team‑building skills.
* Experience in fast‑moving production or supply chain/Warehouse environments, including stock handling.
* Forklift licence is essential (Preferably Counterbalance, however other FLT licences will be considered)
* High attention to detail with strong analytical and problem‑solving abilities.
* Highly numerate and literate, able to work independently and make informed decisions.
* Resilient, adaptable to change, and committed to continuous improvement.
* Good understanding of HACCP and ability to maintain high operational standards.
Rewards Benefits
* 23.5 days holiday entitlement
* 4% employer and 5 % employee pension plan
* Life assurance plan x4 basic salary
* Various salary sacrifice schemes including pension payments, cycle to work and electric car (subject to meeting minimum criteria)
* Healthcare cash plan via paycare (Dental, Optical, Chiropody, Professional Therapy, Counselling) with a value over £400 each year
About Us
The Fakenham site is a 11,000m² facility producing over 8,500 tonnes of confectionery annually, including NOMO – the UK's #1 free-from chocolate brand. With advanced technology and a nut-safe promise, we supply major retailers and co-manufacture for some of the world's biggest confectionery brands. Every year, we produce over 5 million advent calendars and 30 million Easter eggs – making this a fast-paced, innovative environment where no two days are the same.
Application & Interview Process
Please apply online via our careers portal: create your account, upload your CV, and answer all requested questions. You will then be contacted by our Talent Acquisition team and, if progressed, enter a one stage interview process at our Kinnerton Confectionery Fakenham site, including a factory tour and the opportunity to meet the team.
Kinnerton Confectionery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please let us know if you require any special arrangements or adjustments to be made for your interview by speaking with the Talent Acquisition team at application stage.