A leading insurance firm in Cardiff is seeking a manager for its customer service team. The role focuses on managing a dynamic environment to ensure high-quality service for policyholders and brokers. The ideal candidate will have substantial customer service experience, leadership skills, and the ability to foster a customer-centric culture. A competitive salary, hybrid working, and bonus scheme are offered. Join a company that values personal development and team collaboration. #J-18808-Ljbffr