Sales Coordinator Permanent £28,000.00 - £30,000.00 per annum Days Coventry Are you a highly organised, proactive communicator with a passion for supporting sales teams and delighting customers? Do you want to play a key role in driving growth across Automotive & Aerospace? We’re looking for a Sales Coordinator to be the backbone of our clients sales operations – supporting their external team, streamlining processes and ensuring their customers receive world-class service every time. What You’ll Do: * Lead Generation & Qualification: Identify new opportunities and nurture prospects to build the sales pipeline. * Sales Support: Prepare quotes, proposals, presentations and trial reports in collaboration with the sales team. * Customer Communication: Handle inquiries, provide product info and maintain strong relationships via phone, email and live chat. * Order Management: Process sales orders accurately and coordinate with logistics for timely delivery. * Administration & Reporting: Maintain CRM records, generate sales performance reports and keep the team informed. * Upselling & Cross-Selling: Spot opportunities to expand customer relationships and drive revenue. * Market Insights: Monitor industry trends, competitor activity and new opportunities to keep our strategy ahead of the curve. * Training & Development: Stay up to date with products and best practices, sharing knowledge across the team. * Customer Satisfaction: Proactively resolve issues, gather feedback and ensure a seamless customer experience. What We’re Looking For: * Strong organisational and communication skills. * Enthusiastic, proactive and customer-focused. * Comfortable managing multiple priorities in a fast-paced environment. * Experience in sales support, coordination or similar roles is a plus. * Confidence using CRM systems, Microsoft Office and collaborating across teams. Why Join Them? * Be part of a fast-growing company with innovative products used in diverse, high-tech industries. * Work closely with a supportive, knowledgeable sales team. * Gain exposure to exciting projects and market-leading technologies. * Enjoy a competitive salary, benefits and structured holiday entitlement. Working Hours & Holidays: * 40 hours/week, Monday – Friday (08:00 – 16:30) * Public holidays and Christmas shutdown included If you’re ready to take your sales coordination career to the next level and be a key part of a dynamic, growth-focused team – we want to hear from you! To be considered for this position please send us your CV ASAP by applying to his advert