Job summary
Fairfield General Hospital are seeking to appoint a full time Receptionist to work in the Accident and Emergency Department.The post holder will work as a member of a team based in the Emergency Department and will be responsible for providing friendly, confidential, speedy, courteous and effective reception and registering service for patients, relatives and visitors attending the department.
Main duties of the job
This will involve registering and discharging patients on the emergency department IT system, GP OOH system, booking follow up appointments for various out-patient clinics and recording admission details on Patient Centre. In addition staff will deal with a range of face to face and telephone enquiries from nursing and medical staff, patients, relatives, GPs and external agencies providing general advice and information. A comprehensive range of administrative and clerical duties are undertaken.The reception service operates 24 hours 7 days a week. All staff work flexible shifts, unsociable hours and public holidays and undertake additional duties to ensure an efficient and quality service is delivered. Reception staff may also be called in to work in the event of a major incident. During working hours, all reception staff are expected to follow the NCA infection prevention guidelines and wear a mask at all times.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Details
Date posted
12 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year pro rata, per annum
Contract
Permanent
Working pattern
Full-time
Reference number
236-BCO-AC317-25-PS-C
Job locations
Fairfield General Hospital
Rochdale Old Road
Bury
BL9 7TD
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:
Person Specification
Qualifications
Essential
* Good standard of secondary education
* IT qualifications or similar
Experience
Essential
* Previous experience in a range of office duties
* Experience in healthcare setting
* Previous experience of working with member of the public
Knowledge
Essential
* Knowledge of computer systems
* Practical and working knowledge of PAS, Symphony and NHS IT systems
Skills
Essential
* Good organisational skills and able to work to deadlines
* Good interpersonal skills and the ability to work effectively as a member of a team or alone
* Good communication skills, able to communicate effectively with people at all levels
* Excellent keyboard skills
* Able to work unsupervised and under pressure
Person Specification
Qualifications
Essential
* Good standard of secondary education
* IT qualifications or similar
Experience
Essential
* Previous experience in a range of office duties
* Experience in healthcare setting
* Previous experience of working with member of the public
Knowledge
Essential
* Knowledge of computer systems
* Practical and working knowledge of PAS, Symphony and NHS IT systems
Skills
Essential
* Good organisational skills and able to work to deadlines
* Good interpersonal skills and the ability to work effectively as a member of a team or alone
* Good communication skills, able to communicate effectively with people at all levels
* Excellent keyboard skills
* Able to work unsupervised and under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Fairfield General Hospital
Rochdale Old Road
Bury
BL9 7TD
Employer's website
(Opens in a new tab)
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Fairfield General Hospital
Rochdale Old Road
Bury
BL9 7TD
Employer's website
(Opens in a new tab)