Head of Residents and Support Location: Birmingham Salary: Circa £66,677 + £5000 car allowance Are you a dynamic leader, passionate about delivering excellent housing and support services? This is a fantastic opportunity to step into a senior leadership role where you’ll shape resident services, champion safeguarding, and drive real improvements in people’s lives. We are seeking an experienced Head of Residents and Support to lead high-quality housing management and support services, ensuring compliance, innovation, and outstanding outcomes for residents. You will play a key role in embedding a culture of excellence, inspiring a dedicated team, and working collaboratively with partners to deliver services that meet diverse needs. What you’ll be doing: * Leading housing management and support services to ensure residents receive safe, effective, and person-centred support. * Acting as safeguarding lead, embedding best practice and overseeing complex and sensitive cases. * Driving service improvement through innovation, learning from complaints, and engaging residents in service design. * Developing pathways that enable residents to transition towards independent living. * Leading projects that deliver real outcomes for communities while ensuring compliance with regulatory standards. * Inspiring and developing your team to deliver high performance, ensuring they have the right skills to meet current...