Role: Lead Wintel Engineer – Cloud Location: Hybrid - Liverpool, Merseyside (2 days a week on-site) Job Type: Full-time, Permanent (37.5 hours) Salary: Competitive benefits package Security Clearance Requirements Please note that holding a current Security Clearance is not essential at the time of application, but eligibility is required. This role requires the successful candidate to be eligible for Security Check (SC) clearance. To meet this requirement, applicants must: Have the right to work in the UK Have lived in the UK continuously for the past 5 years Not have spent more than 6 months outside the UK in total during that period Be willing to undergo security vetting as part of the onboarding process About Us Come and be a part of The Investigo Group (TIG ), a dynamic coalition of cutting-edge tech firms specialising in Platform, Software, Data, AI and other bleeding-edge technology solutions. Our innovative prowess spans the globe while proudly hailing from the United Kingdom. The group is multi-functional with a large portfolio of B2B products and services. Our ecosystem is made up of: Voixtel, secure communications and voice platforms for regulated and critical environments. IIS, Providing secure internet access in both the public and private sectors. Its mission? To deliver world-class secure internet capabilities enhancing productivity across diverse skillsets and organisations. Vestigo Consulting is our training and consultancy company, tailored around specialist sector-specific knowledge, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers as well as specifically assigned individual deployments. Collaboraite is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user-centred secure data solutions to overcome operational hurdles, delivered through design thinking and agile coaching. The group provides bespoke, secure, user-centric products fuelled by deep technical knowledge advanced data and analytical skills. We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward-thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world-leading enterprise product sets. Join us at TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world. Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people from all backgrounds are not only welcome but empowered to excel. We actively seek diverse talent, promote fairness, and foster an inclusive environment where every voice matters, driving innovation and progress in our dynamic tech community. About You You’re an experienced Wintel Infrastructure Engineer with a strong background in enterprise Windows environments, identity, authentication, and cloud-hosted infrastructure. You’re comfortable operating across both strategic infrastructure initiatives and hands-on operational support, balancing stability, security, and continuous improvement in fast-paced environments. You enjoy solving complex technical challenges, improving resilience and automation, and working collaboratively across engineering, security, architecture, and support teams. You understand the importance of governance, operational standards, and secure-by-design principles, particularly within customer-facing and regulated environments. You’re proactive, calm under pressure, and capable of influencing technical direction while mentoring and supporting others within the team. About the Role We’re looking for a Lead Wintel Engineer – Cloud to help stabilise, modernise, and evolve our customer-facing Wintel and identity platforms. This role focuses heavily on Active Directory, authentication, privileged access management, cloud-hosted infrastructure, and operational resilience across the Windows estate. You’ll act as a subject matter expert for Wintel and identity services, supporting strategic migration initiatives, improving operational governance, and driving service optimisation through automation and modern infrastructure practices. The role will work closely with architecture, cloud engineering, cyber security, service management, and delivery teams to ensure platforms remain secure, scalable, and aligned to business and customer needs. About the Team You’ll be joining our Platform team, responsible for delivering secure, reliable, and high-performing infrastructure services across a range of customer-facing products and platforms. The Wintel Cloud team provides support across 2nd through to 4th line services, operating in a fast-paced environment where collaboration, technical excellence, and customer experience are central to how we work. This is a great opportunity to play a key role in both operational stability and long-term infrastructure transformation initiatives as the organisation continues to evolve its cloud and platform capabilities. Key Responsibilities Design, implement, and optimise customer-facing Wintel services including Active Directory, authentication, and privileged access management Act as a subject matter expert (SME) across Wintel and cloud-hosted directory services, providing technical leadership and guidance Lead technical delivery activities relating to Wintel infrastructure, upgrades, migrations, and platform improvements Track, plan, and coordinate infrastructure upgrades and migration activities while managing operational and delivery risk Develop and maintain governance standards and operational frameworks for secure Wintel services Oversee patching, proactive monitoring, health checks, and operational maintenance across Windows infrastructure Support strategic migration initiatives and cloud transformation projects alongside architecture and cloud engineering teams Ensure antivirus and EDR tooling is healthy, deployed, and compliant across the Windows estate Support business continuity and disaster recovery activities, including Veeam administration and recovery planning Maintain accurate technical documentation to support operational continuity, governance, and audit readiness Support ISO and compliance-related activities through secure operational practices and technical governance Drive continuous improvement through automation, optimisation, and service review activities Collaborate with service management and support teams to improve operational efficiency and customer experience Promote technical excellence, innovation, collaboration, and continuous learning across the wider team Success in This Role Looks Like Secure, stable, and resilient Wintel and identity services Successful delivery of infrastructure upgrades, migrations, and transformation initiatives Strong operational governance and reduced platform risk Improved automation, monitoring, and operational efficiency High service availability and improved customer experience Well-documented, supportable, and scalable infrastructure platforms Requirements What We’re Looking For We’re looking for a Lead Wintel Engineer with strong experience across enterprise Windows infrastructure, identity, authentication, and cloud-hosted environments. This role is well suited to someone who enjoys balancing operational excellence with strategic improvement work and is comfortable leading technical initiatives across secure and regulated environments. Essential Experience & Skills Strong experience supporting enterprise Wintel infrastructure environments Deep understanding of Active Directory, ADFS, DNS, Group Policy, and PKI Experience with Microsoft 365, Azure, and Windows Server technologies Strong understanding of Identity and Access Management and Privileged Access Management Experience managing upgrades, migrations, and operational improvement initiatives Strong PowerShell scripting and automation experience Experience with endpoint monitoring, deployment, and operational tooling Strong troubleshooting, problem-solving, and analytical skills Experience working within secure, regulated, or enterprise-scale environments Strong stakeholder management and communication skills Desirable (Not Essential) Microsoft certifications ITILv4 Foundation or equivalent process/governance certification CCSK or other security-related certifications Experience with virtualisation technologies such as ESX or KVM Linux administration or engineering experience Experience within government, law enforcement, SaaS, or other highly regulated sectors Additional scripting or automation experience Soft Skills & Behaviours Strong communicator and collaborative team player Calm, conscientious, and adaptable under pressure Process-oriented with strong attention to detail Self-motivated with a strong sense of ownership and accountability Able to influence and guide others effectively Passionate about technology, innovation, and continuous improvement Pragmatic and solutions-focused approach to problem solving Benefits Private Medical Health Cash Plan Inclusive Culture : Enjoy an inclusive culture and environment. Holiday : Generous holiday allowance. Learning : Access to continuous learning and development opportunities. Bonus Potential : Bonus potential based on performance and business-related factors. Discounts : Discounts on a wide range of products and services. Pension : Pension scheme contributions. EV Car Scheme Hybrid Working Policy More Benefits : Explore additional benefits on our career site. Equal Opportunities Here at TIG we are committed to equal opportunities and value diversity, equity and inclusion at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. As a Group, we seek to ensure that individuals with disabilities receive reasonable accommodation throughout the hiring process and ultimately within the job itself. Please contact us to request any accommodations.