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Senior Culture & Talent Manager at Joma Jewellery & Katie Loxton
THE OPPORTUNITY
As Senior Wholesale Manager, you’ll take the lead in shaping and delivering our wholesale strategy worldwide. This is a high-profile role where you’ll drive revenue growth, expand into new markets, and ensure our brands are represented with consistency and impact across every territory.
Working closely with our Directors and cross-functional teams, you’ll set clear strategies that maximise performance, while equipping and inspiring our global sales agents to achieve ambitious targets. You’ll act as both a commercial leader and a market expert, gathering insights, identifying new opportunities, and influencing product, merchandising, and marketing decisions to ensure each region is positioned for success.
You’ll be both hands-on and act in a strategic leadership capacity in this dynamic role. You’ll be trusted to make data-driven decisions, negotiate terms with agents and partners, and troubleshoot underperforming markets, all while keeping brand integrity at the heart of every decision. As a people manager, you’ll mentor, coach, and support your team, ensuring they’re empowered with the tools and training needed to excel.
The role is Monday - Friday 9am-5pm. You'll enjoy the exciting buzz of our friendly office in Banbury, Oxfordshire three times a week on average with the flexibility to work from home for the remaining two days.
BEHIND THE BRANDS
We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity.
HOW YOU'LL CONTRIBUTE
* Develop and deliver the company’s global wholesale strategy, with a strong focus on UK, US, and emerging markets.
* Identify and pursue new revenue streams, from untapped territories to new product categories, building data-backed market entry plans.
* Recruit, train, and motivate sales agents, providing seasonal product training, sales tools, and clear performance objectives.
* Monitor performance across all territories, implementing improvement plans where needed to ensure ambitious growth targets are achieved.
* Lead senior-level negotiations on contracts, commissions, exclusivity, and territorial agreements, ensuring long-term success for both agents and brand.
* Provide commercial forecasts and accurate sales planning, ensuring revenue, margin, and stock requirements are met.
* Gather and analyse market insights, feeding into product development, merchandising, and design to shape commercially viable collections.
* Partner with Marketing, Creative, and Retail teams to align product launches, campaigns, and activations to market needs.
* Travel to key markets to meet agents and partners, review in-store execution, and ensure brand guidelines are upheld.
* Support Visual Merchandising teams by advising on layouts and placement to optimise sell-through.
* Act as the escalation point for operational challenges, working cross-functionally to resolve issues and protect client trust.
* Lead, coach, and develop your team, embedding a culture of accountability, collaboration, and commercial focus.
PERFECTLY PACKAGED
* A salary of £47,000 - £57,000 DOE + bonus opportunities
* 33 days holiday including bank holidays rising to 35 with length of serviceA broad benefits package including our staff favourite – a very generous staff discount across both our brands. See all of our benefits on our careers portal
* Opportunities to make an impact as well as learn and develop further
* An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal
Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences, or personalities – it’s what you bring to the team that counts.
We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.
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