Job Title: Customer Service & Field Compliance Administrator
Salary: £28,000 per annum
Hours:
Office-based: Monday-Friday, 8:00 am-5:30 pm
Field-based: Flexible hours between 7:00 am-7:00 pm
Contract: Permanent
Location: Office-based with nationwide travel
Requirements: Full, clean UK driving licence (Applicants must be 25+ for insurance) About the Role
This unique Split role position offers the best of both worlds: part office-based Compliance administration, and part Driving.
When in the office, you will support customer service tasks, manage compliance documentation, and ensure all administrative processes are handled accurately and efficiently.
When required, you will travel across the UK in a company vehicle (typically a new Skoda), visiting clients to collect physical signatures on contracts.
There is absolutely no sales involved.
Key Responsibilities
Office-Based Duties:
Provide friendly, professional customer service
Manage and check compliance documents
Handle administrative tasks with strong attention to detail
Maintain accurate records and follow internal processes Field-Based Duties:
Drive nationwide to meet customers and collect physical signatures
Represent the company professionally at all times
Organise travel routes efficiently
Ensure all signed documents are returned promptly and securely About You
We are looking for someone who is:
Well-presented, personable, and professional
Highly organised, methodical, and reliable
Able to manage their own schedule and prioritise tasks
Comfortable driving long distances (1,000+ miles per week at times)
Detail-oriented with strong administrative skills
Excellent attention to detail
A confident communicator who enjoys meeting people What We Offer
£28,000 annual salary
Permanent, secure role
Company car provided for field work
Supportive team environment
Varied role with a mix of office and travel
Opportunities to meet a wide range of clients across the UK