Store Manager – Costa Coffee, St Richard's Hospital (Chichester)Employer: Compass Group UK & IrelandBrand: Costa CoffeeLocation: St Richard's Hospital, ChichesterWe're looking for a motivated and hands‑on Store Manager to lead our Costa Coffee team inside St Richard's Hospital. This is an exciting opportunity to run a fast‑paced retail coffee outlet while delivering the high standards Compass Group and Costa Coffee are known for.What You'll DoAs Store Manager, you'll be responsible for the smooth, safe and profitable running of the unit. You'll lead by example, ensuring exceptional customer service, strong operational standards, and a great team culture.Your key responsibilities will include:Operational & Safety LeadershipOversee the day‑to‑day running of the store in line with Compass Group standards.Ensure full compliance with all statutory, food safety and health & safety regulations.Identify and address HSE issues promptly, escalating where necessary.Provide clear training, guidance and supervision to keep the team safe and working effectively.People LeadershipLead, motivate and develop your team to deliver fantastic service and great‑tasting coffee.Make sure every team member has the skills and training they need to succeed.Maintain high standards across all shifts, supporting and coaching Assistant Managers and Supervisors.Conduct investigations, disciplinaries and performance conversations in line with company policy.Customer & Client ExperienceDeliver unbeatable customer service for patients, visitors and staff across the hospital.Ensure brand standards are consistently met, including promotions, product quality and store presentation.Maintain a strong working relationship with our hospital client, keeping your Regional Manager informed at all times.Commercial & Operational ExcellenceManage labour, stock, ordering and waste to achieve KPI targets.Lead shifts, including opening and closing the store.Ensure retail areas are well‑stocked, visually appealing, and sales opportunities are maximised.Review financial performance regularly, taking responsibility for the P&L and identifying opportunities to grow sales.We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesAbout UsAs part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.Job Reference: com/0203/93027001/52768911/SU One RetailCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!