Visual Merchandiser - Fashion, Home & Beauty - Stevenage Retail Park
Join our team at M&S as a Visual Merchandiser in our Fashion, Home & Beauty section, where you'll be a champion of our stylish products and an influencer of the latest trends. We're seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.
Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You will also actively collaborate with the team to implement effective merchandising strategies.
* Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App, to enhance the customer experience and ensure they get the products they want when they need them.
* Efficiency and effectiveness are key. You will be a skilled operator, maintaining high standards in visual presentation consistently and be ready to roll up your sleeves and go above and beyond every day.
* Being a team player is crucial. You will contribute to creating a great inclusive store environment, supporting and respecting colleagues and customers.
* Flexibility is vital. You should be confident to work across multiple areas within the store and adapt to changing demands of the retail environment seamlessLy.
Are you ready for it? Take your marks and get ready to apply.
Under 18 Disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Working Pattern:
* Week 1: Sunday 08:00-14:00; Tuesday 07:00-13:00; Wednesday 07:00-13:00; Thursday 07:00-13:00
* Week 2: Monday 07:00-13:00; Wednesday 07:00-13:00; Friday 07:00-13:00; Saturday 07:00-13:00
Job Description
Purpose — To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks and champion our brilliant products. As the face of the business, you will be the voice of our customers helping us continually improve.
Key Accountabilities
* Serve customers efficiently on the shop floor and at service points.
* Keep the store clean and tidy, ensuring shelves are stocked with product.
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities.
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service.
* Build expert product knowledge to sell and recommend our products and services.
* Training will be provided to utilise all digital tools and communication channels to deliver for the customer every time.
Key Capabilities
* High levels of customer service.
* Committed to delivering excellent work with great attention to detail.
* Open to and acts upon feedback, asking for it regularly.
* Takes accountability for planning and managing own workload efficiently.
* Strong communication skills.
* Adaptable to changing situations.
* Builds positive relationships by being a good listener.
* Good level of digital capability.
Everyone's Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, faster, more inspiring digital era. We are inclusive and offer flexible working. If you require reasonable adjustments to any part of the recruitment process, please share your requirements with us when completing your application so we can ensure a fair and transparent process of assessment.
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