Operational Excellence Coordinator
Blunham (Onsite)
About DS Smith
DS Smith is a leading provider of sustainable packaging solutions, paper products and recycling services. With sustainability, innovation and people at the heart of everything we do, we are committed to operational excellence and continuous improvement across all our manufacturing sites.
The Role
Are you a hands-on Continuous Improvement professional with a strong manufacturing background and the ability to influence people at all levels?
As a Conversion OPEX Coordinator, you will play a key role in driving operational excellence across the site. Reporting to the Operations Excellence Manager, you will proactively identify, lead and support continuous improvement initiatives aimed at reducing loss, improving efficiency and embedding a strong performance-driven culture within the conversion operation.
This is a highly visible, site-based role where you will work closely with operations, engineering, and leadership teams to translate data into meaningful actions that deliver sustainable results.
Key Responsibilities
1. Actively seek out, identify and prioritise opportunities to reduce performance loss across manufacturing through structured continuous improvement and effective planning
2. Provide hands-on, face-to-face technical leadership to support operational change, challenge existing ways of working and embed best practice
3. Drive accurate, consistent and granular performance data capture across the site to enable robust, data-driven improvement programmes
4. Analyse production, quality, waste, efficiency and downtime data to identify root causes and recommend practical, sustainable solutions
5. Lead and support improvement projects, tracking progress and benefits through clear reporting and governance
6. Produce regular performance and project reports, presenting findings, progress and recommendations to the site leadership team
7. Support the development and delivery of training on continuous improvement tools, problem-solving techniques and standardised operating procedures
8. Work collaboratively with operational teams to develop, document and embed new best-practice processes and ways of working
9. Play an active role in the site’s waste reduction and sustainability agenda, ensuring initiatives are inclusive, data-led and aligned to business priorities
10. Share best practice across teams to drive consistency, engagement and long-term performance improvement
11. Ensure all improvement activities are carried out in full compliance with DS Smith’s Health, Safety and Environmental standards, promoting a strong safety-first culture at all times
About You
You will be a proactive, confident and people-focused improvement professional who enjoys being on the shop floor and influencing change through collaboration and data.
12. Proven experience in Continuous Improvement / OPEX within a manufacturing or conversion environment
13. A strong background in hands-on problem solving, waste elimination and performance improvement
14. Experience using Lean, Six Sigma or other structured improvement methodologies (formal qualification desirable but not essential)
15. High levels of IT literacy, particularly Microsoft Excel (data analysis, trends, reporting), Word and PowerPoint
16. The ability to analyse complex data, interpret findings and translate them into clear, actionable recommendations
17. Confidence to challenge existing processes constructively and propose realistic, sustainable solutions
18. Strong communication, facilitation and influencing skills, with the ability to engage stakeholders at all levels
19. Excellent people skills, with a collaborative approach that builds trust and encourages buy-in
20. A solid understanding of Manufacturing Health & Safety regulations and safe systems of work
What we can offer you:
21. Competitive salary
22. Qualifying Sick Pay scheme
23. Pension scheme & Life insurance
24. Share Save scheme
25. Income Protection
26. 25 days holiday plus Bank Holidays
27. Employee Assistance Programme
28. Virtual GP, Occupational Health & free Flu vaccine
29. Cycle to Work and shopping discounts
We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!
Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.”
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