Salesforce Specialist - Healthcare / Medical / Life Sciences
* Brand-new role owning Salesforce system optimisation
* Support global teams with customer-first CRM strategy
* Make a tangible impact in a purpose-driven business
Brief overview of role for Salesforce Specialist:
This is a newly created role to start as soon as possible. Working cross-functionally across Sales, Marketing, and Customer teams, you'll take ownership of our Salesforce CRM system following a recent integration, ensuring it delivers maximum value, efficiency, and insight across the business.
* Support the management, development and optimisation of the Salesforce platform
* Stay current on Salesforce releases, features, and best practices
* Work with internal teams to resolve platform pain points and drive adoption
* Develop automation, workflows, validation rules and processes
* Deliver platform training and documentation to improve usage
* Monitor system performance and troubleshoot issues
* Maintain data integrity with deduplication and cleansing
* Support marketing team on an ad-hoc basis
About the company looking for Salesforce Specialist:
A highly respected and award-winning healthcare company whose customers are improving lives every day. This is a collaborative, people-first organisation with a clear mission and values, now investing in the tools and talent to futureproof its commercial infrastructure. You'll be joining at an exciting time of growth and innovation.
Job Requirements for Salesforce Specialist:
You'll bring a strong foundation in Salesforce, a problem-solving mindset, and a passion for using tech to support people and patients.
* Experience in Salesforce configuration, customisation, and implementation (Essential)
* Knowledge of CRM data governance and best practice
* Strong communication skills - verbal and written
* Able to translate complex technical challenges into clear, practical solutions
* Collaborative and proactive approach
* CRM user support and training experience desirable
The Benefits for Salesforce Specialist:
* £35 to £45,000 (dependent on experience)
* Flexible/hybrid working options
* Performance-related bonus
* Pension scheme