Job Title: Senior UX Researcher / User Researcher
Location: Leeds (Hybrid - 1 day per week on-site)
Rate: £500 / day (Outside IR35)
Length: Initial 3 months
An experienced Senior UX Researcher / User Researcher is required for a contract role within a large-scale, technology-driven organisation undergoing complex change and transformation. This engagement focuses on shaping and improving user-centred digital services across multiple user groups, including customers, stakeholders, and internal teams. The role will lead on planning, designing, and delivering high-quality user research to inform service design and product development decisions within an agile environment.
UX Researcher / User Researcher Responsibilities:
Lead on end-to-end user research across discovery, alpha, beta, and live phases
Plan, design, and deliver qualitative and quantitative research activities
Translate user insights into clear, actionable recommendations
Collaborate closely with product, design, and delivery teams
Engage and influence senior stakeholders using evidence-led research
Act as an advocate for user-centred design and research best practice
UX Researcher / User Researcher Requirements:
Proven experience as a UX Researcher or User Researcher
Background working on customer or user-facing digital services
Experience supporting complex change or transformation programmes
Strong understanding of agile delivery environments
Confident stakeholder management and communication skills
Excellent written and verbal communication abilities
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.