Role Summary
An exciting opportunity has become available for a position as Operational Administrator within the Microbiology Department at the Royal Devon University Hopsital (RDUH).
We are seeking an experienced Administrator to assist with providing a comprehensive secretarial, administrative and business support function to Managers, the scientific team and Consultants.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
We are looking for someone with extensive administrative experience, preferably in a health care setting. They will have excellent communication, interpersonal and organisational skills and have a confident and mature approach to work. The post holder will support the Microbiology senior Management and Consultant team in the efficient and effective operation of the Microbiology Service, to provide a professional, accurate and timely service which meets the needs of the clinical services.
The post holder will be expected to independently manage, undertake and prioritise a variety of administrative and clerical duties including:
1. Manage diaries for medical team, including annual leave arrangements and distribution of medical rota to laboratory teams and switchboard
2. Deal with and appropriately direct incoming enquiries and day to day correspondence including phone calls and emails
3. Manage patient bookings in Consultant clinics (on Epic EPR)
4. Proofing and send out letters and appointments to patients for weekly clinics
5. Monitoring compliance with and booking of all staff mandatory training
6. Liaising with the Peninsula Medical School in relation to medical student placements
7. Quality assurance through updating Standard Operating Procedures
8. Organise, participate and minute meetings, preparation and distribution of agendas and ensure all supporting paperwork for meetings is adequately prepared and available
9. Download results from external reference laboratories and upload onto the hospital EPR (Epic)
10. Pay administration – Book Bank staff (TempRE, NHSP and Health Roster), add and check overtime, additional hours and on call shift details in Health Roster
11. Roster administration - Support in the management of Health Roster, ESR and MediRota (Laboratory and Consultant) staff management systems for approximately staff across eastern and Northern Microbiology
12. Provide other administrative assistance to Laboratory Managers and Clinical team as required
The successful applicant will be conscientious and self-motivated and is required to work flexibly and in an efficient and timely manner. They must have the ability to be able to use their own initiative and work independently, prioritising work to ensure that all duties are carried out to a high standard and deadlines are met. It is essential that applicants are able to demonstrate strong IT skills, which must include extensive knowledge of Microsoft Office including: Outlook, Word, Excel and PowerPoint. Experience of using Epic EPR, Health roster, ESR and Medirota would be an advantage.
Working Pattern: This is a substantive post, working hours per week Monday to Friday (Working pattern to be agreed). The postholder will be based at either the Northern or Eastern site but may occasionally be required to travel to the other site.
Interview Date: To be confirmed
Please note, this is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
Pay: The salary advertised for this position reflects the Agenda for Change 6-7 rates, inclusive of a pay award implemented from April 6. If you join before this date,, remuneration will be based on the 5-6 pay bandings (Pay scales for 5/ | NHS Employers)
For further information please contact: Lisa Stephens, Deputy Service Manager - email As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over, staff, making us the largest employer in Devon. Our core services, which we provide to more than, people, cover more than 2, square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with days paid annual leave (plus bank holidays), rising to days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
13. National discount services such as the Blue Light Card and Health Service Discounts.
14. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
15. Car lease schemes.
16. The NHS Pension scheme (one of the most generous and comprehensive in the UK).
17. Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.