Customer Support Executive £25,000 - £27,500K Havant Office Based, parking provided. Monday to Thursday 9am -5pm and Friday 9am -4pm I am delighted to be supporting an exceptional business who put the customer first, and quality of service in all they do! Looking for a Customer Support Executive to join their friendly, professional team. This is an exciting opportunity to suit someone with stong communication and administration skills. You will enjoy variety to your day, providing exceptional customer service and support, processing orders, dealing effectively and confidently with customer enquiries by telephone, email, social and web and wokring closely with internal departments. You will take great pride and gain pleasure in ensuring the best level of customer service, solving any problems raised and fostering long-term customer relationships which in turn drive revenue. Role duties: * Process customer orders accurately and in compliance with company policy and procedures. * Monitor order status, communicating any issues to customers. * Liaising with customers building solid relationships and providing excellent customer service, ensuring customer care calls are carried out across key accounts. * Respond to customer enquiries providing after sales support, including technical advice. * Accurately maintain records of customer on the CRM system. * Actively seek to increase customer order values thro...