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Job Title: Head of Product - Score & Report, London
Client: Experian
Location: London, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: f3abc9358d0f
Job Views: 3
Posted: 17.05.2025
Expiry Date: 01.07.2025
Job Description
We are looking for an experienced product leader to step into the role of Head of Product – Score and Report in our Direct-to-Consumer business. Reporting to the Product Director, you will lead our product offerings that help consumers view, understand, and improve their Experian credit score and report. As a senior member of the Product team, you will be responsible for growing and enhancing the propositions and features at the heart of Experian's product set.
What you'll do:
1. Define the Product Vision and Strategy: Develop, articulate, and deliver a clear product vision and strategy for Experian's Score and Report domain, across all product tiers including app and web.
2. Delivering Innovations and Strategic Initiatives: Lead the delivery of new innovations, products, features, and large strategic projects to enhance our credit score and report offerings. Manage large cross-functional teams to develop and market these initiatives.
3. Team Leadership: Manage and mentor a team of Product Managers, Product Owners, and Product Analysts, fostering a collaborative and outcome-driven culture.
4. Cross-functional Collaboration: Work with cross-functional teams and stakeholders to ensure the successful delivery of key projects.
5. OKR Ownership: Manage the OKRs for the Score and Report domain, aligning them with business goals and overseeing domain performance.
6. Driving Engagement and Growth: Implement strategies to increase customer engagement, upsell premium offerings, and improve retention through innovative features.
Qualifications:
1. Product Leadership Experience: Prior experience as a Head of Product or a senior Product Manager ready to step into a leadership role, with extensive product success.
2. Consumer Focus: Deeply consumer-obsessed, with a strong commitment to understanding and solving genuine customer problems. Proven experience creating product experiences that meet real customer needs.
3. People Management: Strong leadership skills with the ability to inspire and mentor teams.
4. Strategic Vision: Experience in developing and executing product visions and strategies that drive growth and customer satisfaction.
5. Stakeholder Influence: Ability to manage and influence senior stakeholders and cross-functional teams.
6. Commercial Acumen: Understanding of commercial metrics, experience developing business cases, and communicating product updates effectively.
Additional Information:
Benefits include:
* Hybrid working
* Competitive compensation and discretionary bonus
* Pension, healthcare, sharesave scheme, and more
* 25 days annual leave plus bank holidays and volunteering days; additional leave can be purchased
At Experian, we celebrate diversity and are committed to an inclusive culture. We are an Equal Opportunity employer and support accommodations for disabilities or special needs.
Grade: EB7
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