Deputy Store Manager Role
You'll set a high standard for the team and customers alike, taking charge of the store when the manager is away. Your leadership skills will shine as you inspire your colleagues to reach their full potential every day.
Main Responsibilities:
• Manage the store independently, ensuring seamless operations
• Lead and motivate the team to achieve excellence in customer service and sales
• Monitor key performance indicators (KPIs) and make data-driven decisions
• Provide exceptional customer experience, addressing queries and resolving issues efficiently
Key Requirements:
• Proven track record of leading and developing teams in fast-paced environments
• Excellent communication and interpersonal skills to build strong relationships with colleagues and customers
• Strong time management, delegation, and problem-solving abilities to drive results
• Confidence to support team members through challenging situations
• Passion for delivering outstanding customer service and promoting a positive store environment
• Ability to analyze and improve KPIs to drive business growth
Benefits:
• Generous holiday entitlement (30-35 days pro rata)
• In-store discount (10%)
• Comprehensive pension scheme
• Ongoing training and development opportunities
• Enhanced family leave policy
• Plus, more perks that demonstrate our commitment to your well-being and career growth