Job summary
Are you a warm, professional communicator with a passion for excellent customer service? Were seeking a friendly and efficient Receptionist to be the welcoming face of our care home. In this key front-of-house role, youll ensure every visitor, resident and colleague receives first-class service and a positive experience. As part of the reception and administrative team, youll help create a safe, welcoming and well-organised environment. Youll carry out a range of reception and administrative duties to support the smooth running of the home. This is a 39-hour per week fixed-term role (12 months), working 8am5pm Monday to Thursday and 8am4pm Friday. The role is primarily based at our Redbridge Campus in Ilford (IG2 6JH), with our new Redbridge Campus due to open in early summer 2026 (IG4 5LN).
Main duties of the job
What you will be doing: Answering telephone enquiries professionally, helpfully and promptly to agreed standards. Welcoming visitors and providing accurate information in a courteous and timely manner. Monitoring on-site CCTV to maintain security. Keeping the reception area tidy, welcoming and stocked with relevant information. Accurately inputting data onto the Units systems within set timescales. Supporting the Manager and Administrator with ad hoc administrative and clerical tasks. What you will need: Experience in a professional administrative or similar role. A qualification in Business Management/Administration (or similar). Excellent interpersonal and communication skills. The ability to maintain strict confidentiality. Strong working knowledge of Microsoft Excel, Outlook, PowerPoint and Word. A self-motivated, proactive and team-focused approach. The ability to prioritise, multitask and work under pressure, with commercial awareness and a positive, can-do attitude.
About us
Jewish Care is the largest provider of health and social care services for the Jewish community in the UK. Every week, we touch the lives of 10,000 people. We provide services to a range of people including older people, people with mental health needs and people living with dementia. Our five values are at the heart of the way we work. They drive how we act as individuals and as an organisation and shape our culture. We value Excellence, Integrity, Innovation, Compassion, and Inclusivity.
Details
Date posted
16 February 2026
Pay scheme
Other
Salary
£28,164 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
VP42D820B9
Job locations
Ilford
IG2 6JH
Job description
Job responsibilities
Are you a warm and professional communicator with a passion for excellent customer service? We are looking for a friendly and efficient Receptionist to be the welcoming face of our care home. In this pivotal front-of-house role, you will ensure that every visitor, resident, and colleague receives a first-class service and a positive experience.
Youll be a key member of our reception and administrative team, helping to create a safe, welcoming, and well-organised environment for everyone who visits or works at the care home. Your role will involve a variety of reception and administrative tasks to support the smooth running of the home.
This post is working 39 hours per week,8am 5pm (Monday -Thursday) and 8am 4pm (Fridays) and is fixed term for 12 months.
This post is predominately based at our Redbridge Campus, currently in Ilford, IG2 6JH with our new Redbridge Campus set to open in early summer 2026 (IG4 5LN)
What you will be doing:
* Answering all telephone enquiries in a professional, helpful, and timely manner to agreed standards.
* Ensuring all visitors to the Unit are given appropriate information in a courteous and timely fashion to agreed standards.
* Monitoring the CCTV operations on the site to ensure security is maintained.
* Ensuring the reception area is welcoming, tidy and always contains appropriate visitor information to agreed standards.
* Inputting data onto the Units computer system to set timescales and accuracy.
* Supporting the Manager and Administrator in undertaking specific administrative and clerical tasks as and when required.
What you will need:
* Experience working in professional administration departments or in a similar role.
* Business Management/Administration or similar qualifications.
* Excellent interpersonal skills.
* Ability to maintain confidentiality, both with company information and staff information.
* Strong Microsoft Excel, Outlook, PowerPoint, and Word knowledge.
* Self-motivated and with a desire to improve systems within the business.
* Be a Team player.
* Ability to work under pressure and do multiple tasks.
* Commercial awareness and can do attitude.
* Can do attitude.
Job description
Job responsibilities
Are you a warm and professional communicator with a passion for excellent customer service? We are looking for a friendly and efficient Receptionist to be the welcoming face of our care home. In this pivotal front-of-house role, you will ensure that every visitor, resident, and colleague receives a first-class service and a positive experience.
Youll be a key member of our reception and administrative team, helping to create a safe, welcoming, and well-organised environment for everyone who visits or works at the care home. Your role will involve a variety of reception and administrative tasks to support the smooth running of the home.
This post is working 39 hours per week,8am 5pm (Monday -Thursday) and 8am 4pm (Fridays) and is fixed term for 12 months.
This post is predominately based at our Redbridge Campus, currently in Ilford, IG2 6JH with our new Redbridge Campus set to open in early summer 2026 (IG4 5LN)
What you will be doing:
* Answering all telephone enquiries in a professional, helpful, and timely manner to agreed standards.
* Ensuring all visitors to the Unit are given appropriate information in a courteous and timely fashion to agreed standards.
* Monitoring the CCTV operations on the site to ensure security is maintained.
* Ensuring the reception area is welcoming, tidy and always contains appropriate visitor information to agreed standards.
* Inputting data onto the Units computer system to set timescales and accuracy.
* Supporting the Manager and Administrator in undertaking specific administrative and clerical tasks as and when required.
What you will need:
* Experience working in professional administration departments or in a similar role.
* Business Management/Administration or similar qualifications.
* Excellent interpersonal skills.
* Ability to maintain confidentiality, both with company information and staff information.
* Strong Microsoft Excel, Outlook, PowerPoint, and Word knowledge.
* Self-motivated and with a desire to improve systems within the business.
* Be a Team player.
* Ability to work under pressure and do multiple tasks.
* Commercial awareness and can do attitude.
* Can do attitude.
Person Specification
General Requirements
Essential
* Please refer to job description above
Desirable
* Please refer to job description above
Person Specification
General Requirements
Essential
* Please refer to job description above
Desirable
* Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Jewish Care
Address
Ilford
IG2 6JH
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Jewish Care
Address
Ilford
IG2 6JH
Employer's website
(Opens in a new tab)
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