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Are you passionate about providing excellent customer service in a fast-paced environment?
Our Sales Assistants always put our customers first by greeting and assisting them, providing the best service in town with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver the best service and experience to our customers.
This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
What Your Day Will Look Like
As a Sales Assistant, you will:
* Ensure excellent customer service in every interaction by being friendly, welcoming, and helpful
* Respond efficiently to till queues to maintain customer satisfaction
* Process till transactions securely, quickly, and accurately
* Work as part of the store team to create a fun and friendly environment
* Live the company values, focusing on responsibility and teamwork
* Handle cash and operate tills accurately
* Implement store promotions and changes promptly and precisely
You will need to be flexible with your working hours, including shifts.
Benefits We Offer
* Discount Card – 10% off most in-store purchases, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* Life Assurance Cover
* Health & Wellbeing support through an employee assistance program
* Holiday allowance increasing up to 33 days
* Birthday leave as an extra holiday day
About Us
Since our beginnings in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. In 2011, we expanded with Dealz, reaching millions of customers with our value offerings.
At Poundland & Dealz, we offer unbeatable prices and foster an environment where colleagues can thrive. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a positive community impact. Our core behaviors are: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Living these behaviors daily creates a fun, friendly, and surprising workplace where everyone can excel.
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