We're Hiring Fibre Installation Team Members
Highland Broadband | Fort William & North Highland
As Highland Broadband continues to bring better connectivity to rural communities across the Highlands, we're expanding our team.
We're looking for friendly, customer-focused people to join our installation teams. Full training can be provided, so if you enjoy working outdoors and meeting customers, this could be the role for you
About the Role
You'll be on the front line of our service—installing fibre connections directly to customers' homes. Reporting to the Area Service Delivery Manager, you'll work from a scheduled appointment diary and help deliver ultra-fast fibre to towns and villages across rural Scotland.
What You'll Do
Carry out small excavation works in customer gardens
Install Fibre to the Premise (FTTP) by pulling/blowing cables through underground networks
Discuss routing plans with customers before starting work
Clear blockages via soft excavations
Work on overhead networks when needed
Complete internal cabling and install customer CPE
Test equipment and educate customers on product use
Promote positive customer experiences
What You'll Bring
Excellent customer service & communication skills
Comfortable working at height and doing manual labour
Full driving licence (essential)
Ability to pass a disclosure check (work takes place in customer homes)
Flexibility is required, including travel and overnight stays
Apply Today
We review applications on an ongoing basis, so don't delay your submission.