Business and Bookings - Lead (Physiotherapy)
Business and Bookings - Lead (Physiotherapy)
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Due to maternity leave, an exciting opportunity has arisen for a candidate with previous experience of management, administration and bookings to apply for this role.
The postholder must have a working knowledge of longer term planning, management and reporting of waiting lists and other KPIs and the impact of this on the 18 week pathways for Physiotherapy and other SBUs.
The postholder will be responsible for ensuring that a comprehensive Physiotherapy Outpatient appointment service is provided for all patients accessing Physiotherapy. The post holder is also responsible for managing and organising staff within the Physiotherapy Booking Team, ensuring a high level of service is provided to patients and other customers including Trust staff and the most efficient utilisation of appointments and waiting lists (over 70 clinics per week).
This post also provides a range of secretarial and organisational support to the Physiotherapy Department, the Head of Physiotherapy / Therapies as well as being responsible for the writing, implementation and compliance of standard operating procedures (SOPs) and booking policies for the Physiotherapy Booking Team
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
For further details / informal visits contact: Name: Liora Jackson Job title: Superintendent Physiotherapist Email address: liorajackson@nhs.net Telephone number: 01483464819
For further information please contact: Liora Jackson, Superintendent Physiotherapist:
liorajackson@nhs.net or 01483 464 819
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Health Care Provider
* Industries
Hospitals and Health Care
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