Salary: £26,000 - 30,000 per year Requirements: To be considered for this opportunity, you should ideally have experience in a similar role within IT or telecommunications support/software-based support. A valid UK driving licence is essential due to the required travel across the West Midlands. You should be technically astute and eager to learn about our bespoke product. Responsibilities: In this role, you will be responsible for the installation and configuration of various communication systems. Your duties will also include fault finding, providing customer support, and training. You will support customers in and around Shropshire, West Midlands, Staffordshire, and Mid Wales, which will require regular travel in these areas. Technologies: Support More: We are looking for an experienced IT professional seeking the next step in their career with a rewarding organization. Our standard hours are 08:30 - 17:30, Monday to Friday, but some flexibility will be necessary given the field-based aspects of the role. You should be professional, flexible, well organized, and possess excellent communication skills to interact with customers of varying technical knowledge. The Telford site is commutable from multiple areas, including Shrewsbury, Bridgnorth, Newport, and Wolverhampton. Due to the high volume of applications, we may not respond to all unsuccessful applicants; if you do not hear from us within four working days, please assume your application was not successful. We are committed to offering a professional, friendly, and efficient recruitment service and are an Equal Opportunities Employer. last updated 5 week of 2026