Job Summary
Business Support Specialists provide essential administrative and operational support to ensure efficient daily operations, customer service excellence, and smooth execution of business processes.
Key Responsibilities
* Manage calendars, scheduling, travel arrangements, and meeting logistics.
* Handle front-line communications: emails, calls, inquiries, and ticketing.
* Support onboarding, training logistics, and compliance documentation.
* Maintain and organize files, records, and knowledge bases; ensure data accuracy.
* Process routine transactions (invoicing, payments, purchase orders) and assist with budget tracking.
* Coordinate facilities, equipment, and IT access as needed.
* Produce routine reports, metrics, and performance dashboards.
* Assist with project support tasks, including creating presentations and meeting materials.
* Support process improvement initiatives and standard operating procedures.
Required Skills
* Strong administrative and organizational abilities.
* Excellent written and verbal communication.
* Customer service orientation and professional demeanor.
* Data entry, filing, and records management.
* Scheduling, calendar management, and travel coordination.
* Problem-solving and prioritization.
* Process documentation and adherence to SOPs.
* Team collaboration and cross-functional support.
Job Type: Full-time
Pay: £30,000.00-£40,000.00 per year
Work Location: In person