Repairs Supervisor
Location: Epping Forset
Salary: £41,000 annual salary, plus bonuses and van and fuel card
Are you a hands-on and driven Repairs Supervisor? We're looking for an experienced professional to lead our responsive repairs team in Camden, ensuring residents receive safe, timely, and effective property maintenance.
The Role
As a Repairs Supervisor, you'll take a lead role in managing day-to-day repair and maintenance operations across both occupied and void properties. You'll be responsible for coordinating a team of skilled operatives and external contractors, ensuring that all works are completed to a high standard, within budget, and on schedule.
You'll be the first point of technical escalation, oversee job scheduling, and play a key role in maintaining decent homes standards and improving tenant satisfaction.
Key Responsibilities
Lead and supervise the delivery of responsive repairs, ensuring excellent service delivery and value for money
Allocate and oversee workloads of in-house operatives and approved contractors
Conduct quality control inspections of ongoing and completed works
Liaise with tenants and resolve repair-related issues quickly and professionally
Coordinate the timely turnaround of void properties, minimising void loss
Ensure compliance with all health & safety regulations, building codes, and internal policies
Track performance against KPIs and contribute to regular reporting for senior management
Provide technical advice and support to the repairs team as needed
Keep accurate, up-to-date records using housing and repairs management systems
Support procurement activities, contractor performance monitoring, and budget control
What We're Looking For
Proven experience in a similar supervisory role within social housing or property maintenance
Solid knowledge of building trades, repair techniques, and relevant legislation
Demonstrable experience leading and motivating multi-trade teams and subcontractors
A customer-focused approach with the ability to manage complaints and resolve issues effectively
Competency with repairs or housing management software, MS Office, and mobile working tools
Full UK driving licence - Van and Fuel card provided
Desirable Qualifications
NVQ Level 3 or equivalent in a relevant trade or construction discipline
SMSTS, SSSTS, or similar health and safety qualifications