Solutions Architect
Location: RichmondVA
Duration: 12Months
Client: VITA
Job Id:(735805)
Parking available ON SITE for contractorslocal RVA candidate preferred
ON SITE REQUIRED: Mgrprefers 5 days/week but is somewhat flexible regarding workingremotely (within reason).
Responsible forusing the State convenience contract with Xerox to provide printservices to VITA and other interested agencies. Agency iseliminating one of their towers and have to create this service asa result.
ABOUT THEROLE
Position is responsible for usingthe State convenience contract with Xerox to provide print servicesto VITA and other interested agencies. The Role is the key point ofcontact for new services issues inventory management ticketmanagement vendor management and data for billing purposes.Documented experience with print services. Understands assetmanagement and correlated billing processes. Ticket managementexperience using ServiceNow. Vendor management experience toinclude SLAs performance billing and invoicereconciliation.
Knowledge &Ability:
* Selfstarter whocan excel in a team environment of an aggressively growing anddynamic enterprise.
* Demonstrated ability tobring problems to resolution regardless of diversity and level ofseniority of those involved.
* Driven and ableto work with minimal supervision and under specificdeadlines.
* Experience working with supplierswith demonstrated benefits to the business through strongrelationship management.
* Skilled in oral andwritten communication as it pertains to technicalinformation.
* Demonstrated ability to bringproblems to resolution regardless of diversity and level ofseniority of those involved.