Project support officer

6 months contract with a Local Authority Job Title: Project Support Officer Job Purpose Support the delivery of digital projects and service improvements within 24/7 Services, ensuring successful implementation of systems, processes, and performance improvements that meet service and Council objectives. Key Responsibilities Support the planning and delivery of digital and service improvement projects. Work with stakeholders to implement change and improve services. Analyse performance data and produce reports. Identify trends and recommend service improvements. Support business planning, process improvement, and performance management activities. Communicate project updates and proposed changes to stakeholders. Essential Qualifications Degree-level qualification or equivalent relevant experience. Essential Experience Experience supporting projects, change programmes, or service improvement initiatives. Experience analysing data and producing reports. Experience working with a range of stakeholders. Experience identifying and implementing service improvements. Essential Skills Strong communication and stakeholder management skills. Good analytical and problem-solving abilities. Ability to manage priorities and meet deadlines. Strong report-writing and presentation skills. Competent in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Ability to work independently and as part of a team. Additional Information · Pay Rate: £24.56 per hour · Hours: 37 hours per week · Location: County Hall, Cardiff · Pay Schedule: Bi-weekly · Closing Date: 19 June · Casual Car User Allowance · Occasional out-of-hours working may be required. · We operate on a bi-weekly payment schedule. · Closing date: asap – early applications are encouraged .