Overview
ThePCN HCA will be employed by Synergy Health PCN to work on behalf of the three-member practices. Synergy Health PCN has a sizeable cohort of patients eligible for an NHS Health Check, as well as using population health management to target patients for preventable measures. The role would also work within the PCN team and provide administration support to the practices and support in the coordination and delivery of multidisciplinary team meetings if needed.
Main duties of the job
Core Duties
To provide the PCN with support to identify patients and engage patients to attend for an NHS health check and support in practice clinics. (To include basic clinical skills such as taking blood tests, blood pressure, height, weight, urine dip and lifestyle questions).
To provide the PCN with support to identify patients and engage patients to attend for an annual SMI check. (To include basic clinical skills such as taking blood tests, blood pressure, height, weight, urine dip and lifestyle questions).
To provide the PCN with support to identify patients and engage patients to attend for an annual LD check. (To include basic clinical skills such as taking blood tests, blood pressure, height, weight, urine dip and lifestyle questions).
Utilise Population Health Intelligence to proactively identify patients at risk and work with the PCN team to enable the PCN team to deliver personalised care
Utilise Population Health Intelligence tools where needed to support other patients in the PCN.
Support the achievement of the IIF targets through reporting and communication
About us
Synergy Health PCN covers three practices in Gedling, Jubilee Park Medical Partnership in Carlton with a branch site in Lowdham, West Oak on Westdale Lane, Mapperley and Trentside Medical Group in Netherfield and Carlton.
We are a standalone PCN with a lead practice. We have a population of 36,000 patients.
The PCN has care co-ordinators, social prescribing link workers and are recruiting for a health and wellbeing coach. These roles will work closely together as the PCN holistic care team.
Our vision is to build and develop collaborative working across member practices and stakeholders, to support and strengthen the delivery of Primary Care services and improve health outcomes for the local population we serve.
Job responsibilities
Core Duties
To provide the PCN with support to identify patients and engage patients to attend for an NHS health check and support in practice clinics. (To include basic clinical skills such as taking blood tests, blood pressure, height, weight, urine dip and lifestyle questions).
To provide the PCN with support to identify patients and engage patients to attend for an annual SMI check. (To include basic clinical skills such as taking blood tests, blood pressure, height, weight, urine dip and lifestyle questions).
To provide the PCN with support to identify patients and engage patients to attend for an annual LD check. (To include basic clinical skills such as taking blood tests, blood pressure, height, weight, urine dip and lifestyle questions).
Utilise Population Health Intelligence to proactively identify patients at risk and work with the PCN team to enable the PCN team to deliver personalised care
Utilise Population Health Intelligence tools where needed to support other patients in the PCN.
Support the achievement of the IIF targets through reporting and communication
Additional Duties
Be responsible for daily updating of patients on HealthScope Workflow to identify patient to support the PCN team with identifying community pathways that might prevent hospital admission and for identifying potential gaps in care
To record patient interventions on relevant electronic database systems (e.g. SystmOne) and contribute to report generation, analysis and production
To contribute to the integration of health and social care by maintaining up to date recording systems for all agencies within the PCN Team and providing information to any member of the PCN Team in order to ease processes and communication in agreement with data protection protocol
Use clinical systems for record keeping, audit and evaluation
To be customer (patient, carer, GP) focused when representing the service
To work collaboratively with other teams and services to maintain an effective and efficient service
To offer appropriate support and guidance to patients and their families/carers
To plan / organise work using own initiative, whilst being able to work as a valuable member of a team
To work effectively as part of a team to support the PCN when required and to be flexible regarding working hours to meet the needs of the service
To ensure all electronic records are updated and complete within the agreed time-scales
To use a range of verbal and non-verbal communication tools to communicate effectively with patients, carers and families and colleagues.
To support and work with key personnel in the PCN to develop & support collective general practice projects.
Professional Development / Personal Performance
Work towards completing the appropriate training to deliver and support the Comprehensive Model for Personalised Care.
To participate in any relevant training/courses/conferences
Complete mandatory training
Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.
Person Specification
Qualifications
* Please refer to the job description and person specification attached to the job advert.
* Please refer to the job description and person specification attached to the job advert.
Experience
* Please refer to the job description and person specification attached to the job advert.
* Please refer to the job description and person specification attached to the job advert.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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