Ob Title: Assistant Restaurant Manager Location: Heathrow Airport, London Department: Food & Beverage / Hospitality Reports to: Restaurant Manager Job Summary: The Assistant Restaurant Manager supports the Restaurant Manager in the daily operations of the restaurant, ensuring exceptional customer service, efficient staff management, and smooth operational flow in a fast-paced airport environment. This role requires strong leadership, excellent communication skills, and the ability to maintain high standards of quality and compliance with health and safety regulations. Key Responsibilities: * Assist the Restaurant Manager in overseeing all aspects of the restaurant’s operations. * Ensure excellent customer service is delivered consistently to all guests. * Supervise, train, and motivate restaurant staff to maintain productivity and high service standards. * Manage staff scheduling, attendance, and performance evaluations. * Handle customer inquiries, complaints, and feedback promptly and professionally. * Monitor stock levels, place orders, and work closely with suppliers to ensure availability of ingredients and supplies. * Ensure compliance with food safety, hygiene, and health & safety regulations at all times. * Assist in managing budgets, controlling costs, and maximizing profitability. * Support the implementa...