Facilities Coordinator Location - Stokenchurch Essential Duties and Responsibilities of the Facilities Coordinator Customer Service Deliver excellent customer service to meet client expectations Build and develop effective relationships with customers at all levels Book onsite meeting rooms and hospitality as per client requests and according to site procedures HSE, Security & Quality Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures as well as general Health & Safety Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same. Monitor and maintain office and badge consumables in line within agreed stock levels. Carry out site induction, for new starters, act as the first line of support for any concerns raised as a result of online DSE assessment. Understand & actively support the Quality Management program Site Operations Ensure Issues highlighted through site inspections or customer complaints are resolved in a timely manner. Manage all the requests on the Facilities helpdesk and liaise with the ES team & service providers Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures Keep accurate and update records of seating plan Process and control purchase orders, invoices and work orders. Support the completion of reports and documentation to meet required deadlines. Skills The candidate must demonstrate the following skills: Problem solving Decision makings Excellent verbal & written communication Proficient use of Microsoft Tools Competencies The candidate must demonstrate the following personal attributes: Exemplary Customer focused Assertive Possess cultural awareness and sensitivity Experience Facilities experience Qualifications Education: A good level of education to GCSE standard. Good working knowledge of Outlook, Word and Excel is essential