IT Support Engineer | 6 Month Contract | Dereham
My client is looking for an IT Support Engineer to manage BAU workload and provide 1stand 2ndline support. The ideal candidate will be personable with a professional passion for providing high quality IT support services.
Key Responsibilities of the IT Support Engineer
* Provide 1stand 2ndline support across the business.
* Troubleshoot and resolve issues related to M365, Active Directory and Windows 11.
* Diagnose and resolve network connectivity and troubleshooting issues.
* Contribute to technology updates and develop ITIL best practices.
* Providing support with additional IT projects.
IT Support Engineer Experience/Technologies
* Understanding of Windows 10/11 operating system - Administration and support
* Microsoft Stack including Office 365 and Intune - Administration and support
* Active Directory - Administration and management
* Using ticketing system to respond to portal requests - User support
* Communication and interpersonal skills.
The successful IT Support Engineer candidate will be commutable 5 days a week to Dereham.
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