Property services officer

Job Description

Job Title: Property Services Officer

Location: The contracted office will be Link’s Falkirk office. However, this role will cover the Central Belt area patch. Hybrid working may be available with this role.

Salary: £45,036.00 - £56,295.00 per annum (dependent on skills and experience)

Hours of Work: 35 per week, Monday to Friday.

Alternative working patterns and/or working arrangements may be considered.

The Role

We are looking for a motivated and proactive Property Services Officer to join our Strategic Asset Management Team. This is a key role supporting the delivery of our asset management strategy across a diverse housing portfolio, ensuring our homes are safe, well-maintained, and provide value for money for our tenants. Working across a defined geographic area, you will play a central role in gathering, analysing and interpreting asset data to inform investment planning and service delivery.

As Property Services Officer, you will be responsible for undertaking a wide range of stock condition and validation surveys, helping to build a robust evidence base that underpins future investment decisions. You will work closely with colleagues across housing, repairs, and maintenance teams to identify priorities, develop solutions, and ensure programmes are delivered effectively. A key part of the role will include engaging with tenants through property visits and surveys, ensuring their experience and feedback informs how we manage and improve our homes.

This role sits within a collaborative and forward-thinking asset management function. You will work alongside colleagues across Link to support the delivery of planned maintenance, estate inspections and wider investment programmes. Your ability to build strong working relationships and contribute to shared outcomes will be key, as we continue to enhance how we use data, technology and insight to improve our services and long-term asset performance.

About You

You will be educated to HNC level in a relevant Technical or Construction discipline, or hold an equivalent advanced trade qualification, with proven experience in diagnosing building defects and preparing associated cost estimates. A sound understanding of the Scottish Housing Quality Standard (SHQS) and the Energy Efficiency Standard for Social Housing (EESSH) is essential.

The successful candidate will demonstrate a strong commitment to delivering excellent customer service, alongside experience in project management and the preparation and presentation of clear, informative reports.

In return, we offer a supportive, open and collaborative working environment where you will be encouraged to develop your skills and knowledge through ongoing training and development.

You will have the autonomy to contribute creative and innovative solutions, while working in line with Link’s core values of Responsibility, Empathy, Social Impact, Participation, Equity, Challenge and Transparency

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the following:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year
• Opportunity to buy and sell holiday days
• Enhanced company sick and family friendly pay
• Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership
• Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options
• Access to a Salary Exchange car leasing scheme, subject to the terms of the scheme
• Life assurance scheme providing death in service benefits
• Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services
• Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• Access to purchase annual corporate clothing vouchers
• Annual flu vaccination
• Access to a credit union savings and borrowing scheme
• Cycle to work scheme
• Access to discounts on mobile airtime plans and much more!

For a full list of benefits available to employees, please see the following link - Work with us | Link Group

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

This role is subject to Level 1 Disclosure check under the Disclosure (Scotland) Act 2020.

Closing Date:  midnight on Wednesday 1 July 2026

Interview Date: Interviews are being held on Wednesday 22 July 2026 at Link’s Falkirk office.

How to Apply

Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button below. You must complete an application form to be considered for any of our vacancies, but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.