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Planning and resource coordinator

Kidderminster
The FA
Resource coordinator
Posted: 9 September
Offer description

Set the bar for greatness...

The FA are excited to be searching for a Planning and Resource Coordinator who will support the Education Planning & Resource Lead in providing the highest standards of planning and resourcing support across our learning offers. This position is responsible for ensuring seamless planning and scheduling for all learning events.

Key responsibilities include:

1. Event Coordination: Provide comprehensive logistical and administrative support for learning and development events, ensuring smooth execution from planning to post-event follow-up.
2. Stakeholder Engagement: Build and maintain collaborative relationships with colleagues and external partners.
3. Learning Impact: Provide the highest standard of planning and scheduling of learning activities to ensure a positive learner experience.
4. Continuous Improvement: Have a desire for personal development, reflecting and identifying areas for continuous improvement. Contributing to the development of team members.

What will you be doing?

5. Coordinate the scheduling of all FAL learning events (incl. qualifications, programmes and CPD) working with the relevant stakeholders.
6. Coordinate all key operational milestones across our learning offer (incl. application timelines, launch dates, etc), working with the relevant stakeholders.
7. Maintain and coordinate the calendar of central FAL learning events and operational milestones, ensuring accurate and real-time records of delivery activities over a 36-month view.
8. Input into the proactive reporting of planning activity across the department and support any planning data and insight requests.
9. Lead and support on the booking of all venues for learning events across our offer.
10. Manage relationships with venues (incl. raising POs, Contracts, Risk Assessments, and chasing Invoices)
11. Coordinate the qualification venues' quality assurance processes.
12. Coordinate group logistical bookings for learning events where required (incl. flights, coach travel, hotels)
13. Support the change request management process.
14. Identify and mitigate any planning risks/issues.
15. Work in a flexible and agile manner to support wider FAE Operations.
16. Provide project support for FAL strategic projects where required.
17. Supporting the tracking of department budgets by ensuring financial processes are adhered to in a timely manner.
18. Support the maintenance of the FAL Operating Manual to ensure minimum standards and clear, consistent processes.
19. Support the maintenance of effective day-to-day relationships with colleagues across FA Learning and the wider FA Group
20. Executes additional tasks as required to meet the FA's changing priorities.
21. Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
22. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

23. Strong written and verbal communication skills.
24. Proven team-working experience.
25. Experience working in a fast-paced, customer-focused environment and delivering excellent customer service.
26. Experience in short-term and long-term planning and resource management.
27. Ability to demonstrate working with and supporting numerous key internal and external stakeholders.
28. Experience in working with administration processes and procedures.
29. Experience of data management and reporting.
30. Evidence of diary and scheduling management.
31. Proficient skills in MS Office, including Excel.

Beneficial to have:

32. Experience of a sporting organisation/association.
33. Budget management experience.

Additional Information

Interview dates for this role are scheduled for 30th September, and 1st October at St George's Park in Burton-Upon-Trent.

As part of FA Learning's commitment to delivering exceptional standards in learning solutions, we are equally dedicated to the development of our own teams. Within the Learning division, we actively support the personal and professional growth of our staff.

In addition, we support the varied career steps people take and are on, as such, we are open to individuals seeking to undertake the role on a part-time or job share basis. If this is something you wish to explore, please reference this in your application.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

34. Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
35. Free, nutritious lunches at Wembley Stadium and St. George's Park.
36. Free private medical cover.
37. A contributory pension scheme.
38. An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
39. A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page,

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

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