Business Support Administrator - Families First Service Location: PCC Ballard House, PL1 Hours: 37 hours per week, Monday to Friday Shifts: 10am-6pm or 12pm-8pm Pay: £12.85 per hour Contract: Temporary (July - December 2025) We are currently seeking an enthusiastic and highly organised individual to join the Business Support Team within the Families First Service. This is a rewarding opportunity to contribute to a service that makes a real difference in the community. About the Role: You'll play a key role in supporting the team with a wide range of administrative and clerical tasks. This includes: - Acting as the first point of contact for clients and visitors - Handling sensitive and confidential information with care - Inputting and managing data across various systems - Supporting financial processes including petty cash, invoicing, and budget coding - Booking meetings, taking minutes, and distributing post - Providing support for inspections and specialist admin tasks - Working independently, as most of the team works remotely - Due to the nature of the role, you may be exposed to sensitive and sometimes distressing information. Emotional resilience and a professional, person-centred approach are essential. Essential Requirements: - GCSEs (AC / 9-4) in Maths and English or equivalent - Strong interpersonal and communication skills - Ability to work independently and manage emotional responses - High attention to detail and confidentiality - Proficient in typing and word processing - Willingness to undertake relevant training Desirable Skills & Experience: - NVQ Level 2 or 3 in Business Administration or similar - Experience in a clerical or administrative role - Familiarity with Microsoft Office (Word, Excel, Outlook) - Customer care training or experience - Experience working in a team environment Working Hours: The team operates between 8am and 8pm. Applications are welcomed who are interested in covering later shifts such as 10am-6pm or 12pm-8pm. If you're organised, compassionate, and ready to support a vital service, we'd love to hear from you! Apply now to join a team that truly makes a difference