As a global leader in sensing and gas analysis solutions for over 74 years, our technology supports low‑emission power, sustainable manufacturing, medical oxygen supply, facility safety, and cutting‑edge research.
Our colleagues are at the heart of our mission, and we are excited to be seeking an experienced Field / In‑House Service Engineer to support Servomex analysers and systems from our Crowborough Technical Centre and at customer sites across the UK, with occasional international travel across the EMEAI region.
1. Base salary range – up to £55,000
2. Location - Crowborough, East Sussex with travel across England
3. Permanent eligibility to work in the UK – no sponsorship available
Key responsibilities include:
4. Servicing, repairing, testing, and commissioning Servomex analysers and systems, both in‑house and on customer sites
5. Performing startup, commissioning, FAT and SAT activities
6. Providing technical support and service training to customers, distributors, and internal teams
7. Supporting system build and testing with the Systems Engineering team prior to shipment
8. Completing service, repair, and commissioning documentation in line with quality processes
9. Ensuring equipment meets health & safety and local compliance requirements
10. Supporting technical sales enquiries, service quoting, and promoting maintenance contracts
11. Participating in service planning, forecasting, and continuous improvement initiatives
What we’re looking for:
12. Proven experience as a Field Service Engineer working with analytical or instrumentation systems
13. Strong background in electronics and instrumentation, with solid troubleshooting skills
14. Experience working in industries such as oil & gas, industrial gases, chemical, food, or cement
15. Ability to interpret schematics, wiring diagrams, and technical manuals
16. Experienced in customer-facing roles, delivering training and building strong relationships
17. Confident working independently and remotely with minimal supervision
18. Competent in MS Office and SAP
19. Fluent English and a full UK driving licence
20. Willingness to travel within the UK and occasionally internationally
Desirable experience:
21. Semiconductor (SEMI) industry exposure
22. Laser‑based analyser or laser technology experience
23. Knowledge of Lean manufacturing / continuous improvement
24. Salesforce experience
Education / Qualifications:
25. Technical Degree (or equivalent level) in Electronics, Electrical Engineering or closely related discipline
A full job description will be provided during the interview process.
Interview & Selection Process
We want you to feel confident that Servomex is the right place for you. Throughout the process, you’ll have plenty of chances to ask questions and get a real sense of who we are, what we do and what your future here could look like.
26. Friendly chat with our Talent Team
27. Teams video interview with the hiring team
28. On‑site interview, meet the team and tour of our facility
Hear from our Team:
My colleagues and management are always approachable and supportive, fostering an environment where collaboration and feedback for improvement is encouraged
Hamza, Service Engineer
Location: Crowborough, East Sussex, UK (with travel across England)
Approx. 60% onsite at your Technical Centre in Crowborough - with approx 40% travel across England.
Job Type: Full Time, Permanent, 38 hours per week.
Work Schedule: Monday to Friday
Salary range – up to £55,000
Benefits:
You’ll enjoy a competitive package that includes a discretionary bonus, a pension plan with up to 10.5% employer contribution, and 25 days’ annual leave with the option to buy more, plus bank holidays and a company shutdown day. We also have an award-winning Wellbeing Programme and an excellent Talent Management Programme, life assurance, enhanced family friendly benefits, two volunteering days, a cycle to work scheme and more!