Family Support Worker - HMP Northumberland
Location: HMP Northumberland, Wansbeck Road, Morpeth, NE65 9XG
Working Hours: 37 Hours Per Week
Contract Type: Permanent
Salary: £24,243-£28,930
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
An exciting opportunity has arisen to join and be part of the Drug & Alcohol Team, Reconnected To Health within North East Prisons.
You would be employed within HMP Northumberland, one of seven prisons across the North East of England.
HMP Northumberland is a male custodial establishment, supporting males from aged 18 and you will be required to work in a fast paced challenging environment.
As a family support worker, you will be integral to the overall DART service, supporting males with specific needs, reconnection of family ties, impact of offending behaviours and substance use. You will be forefront of the service offering psycho social interventions to promote and support recovery.
About the Role
As part of a passionate team, you'll be — working face-to-face with males, young people, families, and professionals in with custody and community facilitating support, information and advice, clinical healthcare, probation, social services and education.
Your day-to-day might include:
1. 1:1 psychosocial sessions
2. Group work, workshops
3. Promoting recovery and raising awareness of substance use throughout establishment and community
4. Supporting men with recovery through both individual and partnership working to improve their mental health, physical wellbeing, and resilience
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
5. 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
6. Pension scheme with 4.5% employer contribution, matched up to 6.5%
7. Life assurance (3× annual salary)
8. Enhanced sick pay and family-friendly pay
9. Birthday leave and the option to buy up to 5 extra days’ annual leave
10. Professional fee reimbursement for relevant qualifications
11. 24/7 online GP access and Employee Assistance Programme
12. Recognition and long service awards via our and portals
13. £500 bonus
14. Cycle to Work scheme and Credit Union membership
15. Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
16. Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team:
Closing Date:
2026-01-12