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Medical Secretary
The closing date is 03 November 2025
We are currently looking to recruit to a Medical Secretary post within Black Country Healthcare NHS Foundation Trust, based in the Sandwell Locality at Hallam Hospital.
We require an enthusiastic and highly motivated Medical Secretary, who can provide an efficient secretarial support service to a Consultant Psychiatrist and their medical team during periods of sickness and annual leave.
Overview
The post holder will provide a comprehensive medical secretarial role, acting as first point of contact for the medical team.
Main duties
You will be expected to work independently and as part of a team, exercising judgement and initiative to prioritise and co-ordinate your own workload. In addition to general medical secretarial duties the post-holder will prioritise workload to ensure patients\' records are kept up-to-date, book appointments, co-ordinate Clinics and home visits, liaise with wards regarding inpatients and complete discharge summaries in a timely manner. You will be required to use various computerised systems, e.g. Microsoft Office, Outlook and patient administration systems (eg; RIO) to input referrals and make appointments where required, together with audio transcription via a digital dictation system (Bighand). Please note that full training will be provided on the relevant IT systems.
We require an enthusiastic and highly motivated Medical Secretary, who can provide an efficient secretarial support service to a Consultant Psychiatrist and their respective team in Psychiatry. This role will be covering teams across Dudley and Walsall localities but will be based from Bushey Fields Hospital in Dudley.
The successful candidate will need to have excellent communication skills, be extremely organised and have exemplary secretarial/administrative skills. This role is very busy and demanding, with competing demands and deadlines to meet. We require an individual who is able to work on their own initiative and also as part of a wider team, who are all willing to work flexibly across various teams as and when needed.
The post holder will be required to have the AMSPAR Diploma together with medical secretarial experience, or be able to demonstrate significant experience in a similar role. Experience and understanding of patient information systems would be advantageous. MS Office experience is essential as you may be required to use all packages within the role.
Person Specification
Qualification
* GCSE English Grade C or above
* RSA Level 2/3 typing qualification or equivalent
* AMSPAR
Experience
* Experience of working in a healthcare environment with secretarial experience
Knowledge
* Ability to deal with distressed patients over the telephone
* Ability to organise, prioritise workload and meet deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Black Country Healthcare NHS Foundation Trust
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